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Scheduled Maintenance Wednesday, May 22, 2013 @ 7 p.m.

We will apply patches to all servers supported by the Department of Medicine on Wednesday, May 22, 2013, starting at 7 p.m. according to this schedule: H and I drives will be down at 7 p.m., then at 8 p.m. all other servers will be down as well. These also include Department of Epidemiology servers. We will prioritize so that GroupWise and the H and I drives have the least downtime. Maintenance is expected to finish no later than midnight, but as always it may take longer if we encounter any issues. Please plan accordingly.

Mac Support Now Available

We are happy to announce that we can offer limited support on Macintosh computers purchased with work funds. Macs are not 100% compatible with campus systems but we can offer native access to the H and I drive, Microsoft Office,  GroupWise Client, Symantec Antivirus and Network Printing (on campus only). MED-REMOTE is also accessible from MAC computers, giving access to EPIC, Powerchart, and many other campus systems (printing not supported).

Hardware support will be based on the warranty you purchase/purchased with your Mac. If you are interested please enter a Helpstar ticket and a technician will be in touch with you.

Upgrade to GroupWise 2012

GroupWise 2012 is now available. Once you are ready to upgrade, please close all open programs and double click the “GroupWise 2012" icon in your Application Launcher.  For more information including helpful videos, user guides, and quick tips please visit our GroupWise page.

UMVibe

UMVibe is a secure web-based tool for sharing information and working collaboratively among groups of people. This tool enables faculty and staff to share documents and work in teams on projects that require group authoring. Vibe can be accessed from anywhere with an internet connection, and has the ability to integrate directly with Microsoft Office documents. Visit the UMvibe page or contact Ed Heiger to learn more.

Windows 8 Support

Windows 8 is not supported or tested with any of our services both on and off campus. While things may work we currently do not support it. Troubleshooting will be on a limited, best effort basis.