To simplify and support the clinical and research computing needs of the faculty and staff in the Department of Medicine in a diverse, decentralized IT environment.
If normal communication methods are not available, we will communicate through our Twitter Account and our Google web-page Please consider following us on twitter and bookmarking our Google web-page to ensure you can receive important updates from us in the event of a disaster/major outage.
We have received many reports of the GroupWise client working slowly or locking up when used at home. We do not know what is causing the problem. As a result we can no longer recommend using the GroupWise client at home in "online" mode. We recommend using GroupWisse Webaccess as it works very well. If you require the client at home, we will provide instructions for using it in 'caching mode' which works very well. To learn how caching mode works and what it means, please click here. If you would like to try caching mode, please submit an "incident ticket" with us.
A connection has been put in place that allows a direct connection to med-remote. There is no longer a need to connect through Citrix first. If you have any questions please contact Ed Heiger.
We now support Windows 8.1 for home computers and laptops that DO NOT NEED access to clinical applications natively. (IDX and EPIC are supported through med-remote)We've only performed limited testing so there is a chance for incompatiblities. As a result, if you choose a laptop with Windows 8.1, issues could still arise.
Effective 1/2/14, all users will have the following support options available to them: